P5240:[{"_5343":545,"_5344":5345,"_5346":5347},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-9849011765514/reviews?limit=15&locale=ro&lastEvaluated=%7B%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3A673a5a09-4c3b-421f-9927-f0a65ba03499%22%2C%22dateCreated%22%3A%222025-10-13T11%3A24%3A34.941Z%22%2C%22reviewId%22%3A%227a0a3b5f-bc7c-4cca-8e31-95816e39af09%22%7D","reviews",[5348,5398,5418,5467,5525,5549,5564,5585,5595,5605,5617,5627,5636,5646,5656],{"_5349":5350,"_5351":5352,"_5353":5354,"_5355":5356,"_5357":5358,"_5359":5360,"_5361":5360,"_5362":5322,"_5363":25,"_5364":5139,"_5365":5366,"_5373":5078,"_5374":5375,"_5376":5377,"_5378":5379,"_5380":5381,"_5382":5174,"_5369":5383,"_5386":5387,"_5391":25,"_5392":5393,"_69":5394,"_5395":5322,"_5396":5397},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","9fcb01ce-cbde-4251-8e68-cb876f5cbb5c","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9849011765514","productId","shopify-9849011765514","body","Nu se potrivesc cu fotografia, sunt mult mai întunecate în realitate.","dateCreated","2026-06-02T11:32:14.157Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_5357":5367,"_5364":5368,"_5369":5370,"_69":5372},"Ne correspondent pas à la photo, ils sont beaucoup plus foncés en réalité.","fr","reply",{"_5357":5371},"

Merci pour votre retour, chère Mathilde. 😔

Nous sommes désolés d'apprendre que les Small Bowls Ginger que vous avez reçus sont beaucoup plus foncés que ce qui était présenté sur nos photos. Nous comprenons parfaitement votre déception car il est important que nos produits correspondent exactement à ce que nos clients attendent.

Votre remarque est très précieuse et nous aide à améliorer la fidélité de nos photos produits. Les variations de couleur entre les photos et la réalité peuvent parfois se produire en raison de l'éclairage ou des réglages d'écran, mais cela ne devrait pas créer une différence aussi marquée que celle que vous décrivez.

Nous prenons votre feedback très au sérieux pour améliorer la qualité de nos visuels et nous assurer que nos clients reçoivent exactement ce qu'ils ont commandé en se basant sur nos images.

Veuillez contacter notre service client - nous devons trouver une solution appropriée pour vous.

","Trop foncés","productHandle","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES16629-211727_339cc79934699391b483467e09d873a4_dtl_1_x280.jpg?v=1734014601","productName","Small Bowls Ginger, Set of 4","productUrl","//store.westwing.com/products/bowls-ginger-4-piece-en-24wes16629","productVariantName","Ø 14 x H 7 cm","rating",{"_5357":5384,"_5359":5385,"_69":40},"

Vă mulțumim pentru întoarcere, dragă Mathilde.

😔\n

Îmi pare rău să aud că ghimbirul Small Bowls pe care l-ați primit este mult mai întunecat decât ceea ce a fost arătat în fotografiile noastre. Înțelegem pe deplin dezamăgirea dvs., deoarece este important ca produsele noastre să fie exact ceea ce așteaptă clienții noștri.

Feedback-ul dvs. este foarte valoros și ne ajută să îmbunătățim fidelitatea fotografiilor produselor noastre. Variațiile de culoare între fotografii și realitate pot apărea uneori din cauza iluminării sau a setărilor ecranului, dar acest lucru nu ar trebui să creeze o diferență atât de mare pe cât descrieți

.\n

Luăm feedback-ul dvs. foarte în serios pentru a îmbunătăți calitatea imaginilor noastre și pentru a ne asigura că clienții noștri primesc exact ceea ce au comandat pe baza imaginilor noastre.

Vă rugăm să contactați serviciul nostru pentru clienți - trebuie să găsim o soluție potrivită pentru dvs.

","2026-06-08T09:37:25.058Z","reviewer",{"_5388":5389,"_5390":545},"displayName","Mathilde P.","isVerified","isIncentivized","status","approved","Prea întunecat","unhelpfulCount","variantId","50433421639946",{"_5349":5350,"_5351":5399,"_5353":5400,"_5355":5401,"_5357":5402,"_5359":5403,"_5361":5403,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5404,"_5373":5408,"_5374":5409,"_5376":5410,"_5378":5411,"_5380":5412,"_5382":5413,"_5386":5414,"_5391":25,"_5392":5393,"_69":5416,"_5395":5322,"_5396":5417},"3105f49c-94f8-4d12-a600-2dbeedd96de3","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9848990597386","shopify-9848990597386","Sunt atât de simple și oferă atât de mult. Îmi place asta.","2026-05-30T12:11:49.376Z",{"_5357":5405,"_5364":5406,"_69":5407},"Sind so schlicht und geben so viel her. Ich liebs.","de","Klassisch schön ","tableware-set-ginger-12-piece-en-24wes29931","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES29931-211729_f063fe284659d19ea869679934fc384d_dtl_1_x280.jpg?v=1734014355","Tableware Set Ginger, 4 People, Set of 12","//store.westwing.com/products/tableware-set-ginger-12-piece-en-24wes29931","4 People (Set of 12)",5,{"_5388":5415,"_5390":545},"Helena H.","Clasic frumos ","50433182990602",{"_5349":5350,"_5351":5419,"_5353":5354,"_5355":5356,"_5357":5420,"_5359":5421,"_5361":5421,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5422,"_4610":5425,"_5373":5078,"_5374":5375,"_5376":5377,"_5378":5379,"_5380":5381,"_5382":5413,"_5386":5464,"_5391":25,"_5392":5393,"_69":5466,"_5395":5322,"_5396":5397},"1de37db7-9700-4cce-9b61-cb611296ad72","Incredibil să-ți faci micul dejun cu iaurt și fructe! Mi-a plăcut!","2026-03-13T21:59:01.199Z",{"_5357":5423,"_5364":5086,"_69":5424},"Increíbles para hacerte tus desayunos con yogur y frutas !! 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F.","Boluri",{"_5349":5350,"_5351":5468,"_5353":5469,"_5355":5470,"_5357":5471,"_5359":5472,"_5361":5472,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5473,"_4610":5476,"_5373":5517,"_5374":5518,"_5376":5519,"_5378":5520,"_5380":5521,"_5382":5413,"_5386":5522,"_5391":25,"_5392":5393,"_69":5523,"_5395":5322,"_5396":5524},"3dafb819-a6d6-41af-a44e-361ebf27a13d","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9853514678538","shopify-9853514678538","Canile incredibile și materialul este ceramică pură sunt excelente!","2026-03-13T21:57:09.322Z",{"_5357":5474,"_5364":5086,"_69":5475},"Increíbles tazas y el material es pura cerámica son excelentes!!","Tea 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perfectă îmi place!! ","2026-03-13T21:54:51.722Z",{"_5357":5530,"_5364":5086,"_69":2827},"Preciosos platos y en perfectas condiciones me encanta!! ",[5532,5540],{"_5427":5533,"_5429":5534,"_5431":5535,"_4620":5536,"_5434":5537,"_5436":5538,"_5438":5539,"_4762":71},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/18c944f6-ea40-4dc2-841d-e4b6d498e46c.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/18c944f6-ea40-4dc2-841d-e4b6d498e46c.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/18c944f6-ea40-4dc2-841d-e4b6d498e46c.jpg?d=120x120&crop=center","A hand holding a white ceramic plate or bowl, with cardboard boxes visible in the background","c51f7b65-fcc9-486f-b563-ae634abbdd20/18c944f6-ea40-4dc2-841d-e4b6d498e46c","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/18c944f6-ea40-4dc2-841d-e4b6d498e46c.jpg?d=540x720","18c944f6-ea40-4dc2-841d-e4b6d498e46c",{"_5427":5541,"_5429":5542,"_5431":5543,"_4620":5544,"_5434":5545,"_5436":5546,"_5438":5547,"_4762":71},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2f42099f-4250-42fc-b486-bb6280655157.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2f42099f-4250-42fc-b486-bb6280655157.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2f42099f-4250-42fc-b486-bb6280655157.jpg?d=120x120&crop=center","A hand holding a large white ceramic plate or shallow bowl against a neutral background with cardboard boxes visible on a table","c51f7b65-fcc9-486f-b563-ae634abbdd20/2f42099f-4250-42fc-b486-bb6280655157","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/2f42099f-4250-42fc-b486-bb6280655157.jpg?d=540x720","2f42099f-4250-42fc-b486-bb6280655157",{"_5388":5465,"_5390":545},{"_5349":5350,"_5351":5550,"_5353":5354,"_5355":5356,"_5357":5551,"_5359":5552,"_5361":5552,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5553,"_4610":5555,"_5373":5078,"_5374":5375,"_5376":5377,"_5378":5379,"_5380":5381,"_5382":5413,"_5386":5563,"_5391":25,"_5392":5393,"_69":5466,"_5395":5322,"_5396":5397},"ac62a59c-56aa-4380-8f4b-248b93fc1f4c","Sunt incredibile!! ","2026-03-13T18:47:46.390Z",{"_5357":5554,"_5364":5086,"_69":5424},"Son increíbles!! ",[5556],{"_5427":5557,"_5429":5558,"_5431":5559,"_4620":5444,"_5434":5560,"_5436":5561,"_5438":5562,"_4762":71},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f5638235-f9f8-4453-9a76-f56368a5b889.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f5638235-f9f8-4453-9a76-f56368a5b889.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f5638235-f9f8-4453-9a76-f56368a5b889.jpg?d=120x120&crop=center","c51f7b65-fcc9-486f-b563-ae634abbdd20/f5638235-f9f8-4453-9a76-f56368a5b889","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f5638235-f9f8-4453-9a76-f56368a5b889.jpg?d=540x720","f5638235-f9f8-4453-9a76-f56368a5b889",{"_5388":5465,"_5390":545},{"_5349":5350,"_5351":5565,"_5353":5566,"_5355":5567,"_5357":5568,"_5359":5569,"_5361":5569,"_5362":5322,"_5363":25,"_5364":5139,"_5365":5570,"_5373":5575,"_5374":5576,"_5376":5410,"_5378":5577,"_5380":5412,"_5382":5174,"_5369":5578,"_5386":5581,"_5391":25,"_5392":5393,"_69":5583,"_5395":5322,"_5396":5584},"68e6452c-11bc-4da7-8436-be5ec4c15e60","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568279367946","shopify-8568279367946","abateri semnificative, este o caracteristică de calitate care a fost neglijată în mod semnificativ.\nPoros grosier, acest lucru ar trebui să fie în descriere","2026-02-09T18:06:22.239Z",{"_5357":5571,"_5364":5406,"_5369":5572,"_69":5574},"deutliche Abweichungen, es ist ein Qualitätsmerkmal was deutlich vernachlässigt wurde.\ngrob porig verarbeitet das sollte in der Beschreibung stehen",{"_5357":5573},"

Lieber Ingo,

wir möchten uns aufrichtig bei Ihnen entschuldigen, dass das von Ihnen erhaltene Produkt nicht unseren hohen Qualitätsstandards entspricht. Es tut uns sehr leid, dass es zu dieser Unannehmlichkeit gekommen ist.

Bitte wenden Sie sich an unseren Kundenservice (service@westwing.de), um schnell eine Lösung zu finden, die Ihren Erwartungen entspricht. Unser Team wird alles daran setzen, das Problem zu Ihrer Zufriedenheit zu beheben.

Wir danken Ihnen für Ihr Verständnis und stehen Ihnen für weitere Fragen jederzeit zur Verfügung.

","grob-porig , wenn geller aufeinander gestellt werden deutliche Abweichungen!","tableware-set-ginger-4-people-set-of-12-en-22wes75674","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ22WES75674-187464_67e0cdd1f6263f249e60016d1d06f0e5_dtl_1_x280.jpg?v=1728456587","//store.westwing.com/products/tableware-set-ginger-4-people-set-of-12-en-22wes75674",{"_5357":5579,"_5359":5580,"_69":40},"

Dragă Ingo,

Dorim să ne cerem scuze sincer că produsul pe care l-ați primit nu îndeplinește standardele noastre înalte de calitate. Ne pare foarte rău că s-a produs acest inconvenient

.\n

Vă rugăm să contactați serviciul nostru pentru clienți (service@westwing.de) pentru a găsi rapid o soluție care să răspundă așteptărilor dumneavoastră. Echipa noastră va face tot ce poate pentru a rezolva problema spre satisfacția dumneavoastră.

Vă mulțumim pentru înțelegere și suntem întotdeauna disponibili pentru a răspunde la orice întrebări suplimentare pe care le-ați putea avea.

","2026-02-10T08:42:37.447Z",{"_5388":5582,"_5390":545},"Ingo M.","Grosier poros atunci când gelerul este așezat unul peste celălalt abateri semnificative!","45608047706378",{"_5349":5350,"_5351":5586,"_5353":5566,"_5355":5567,"_5357":5587,"_5359":5588,"_5361":5588,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5589,"_5373":5575,"_5374":5576,"_5376":5410,"_5378":5577,"_5380":5412,"_5382":5413,"_5386":5592,"_5391":25,"_5392":5393,"_69":5594,"_5395":5322,"_5396":5584},"8e6983ce-880b-49fa-aae1-a776258ca992","Set de veselă foarte frumos!\nDesignul este elegant și modern, calitatea este excelentă. Setul este convenabil pentru utilizarea de zi cu zi și, de asemenea, arată excelent la ocazii speciale. Recomandare clară de cumpărare!","2026-02-03T17:57:00.387Z",{"_5357":5590,"_5364":5406,"_69":5591},"Sehr schönes Geschirrset!\nDas Design ist elegant und modern, die Qualität hervorragend. Das Set ist praktisch für den täglichen Gebrauch und sieht auch bei besonderen Anlässen toll aus. Klare Kaufempfehlung!","Geschir Set",{"_5388":5593,"_5390":545},"Maria M.","Set Geschir",{"_5349":5350,"_5351":5596,"_5353":5400,"_5355":5401,"_5357":5597,"_5359":5598,"_5361":5598,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5599,"_5373":5408,"_5374":5409,"_5376":5410,"_5378":5411,"_5380":5412,"_5382":5413,"_5386":5602,"_5391":25,"_5392":5393,"_69":5604,"_5395":5322,"_5396":5417},"e4f64b6e-dd49-4aae-a3b2-acd1e6047e0b","Frumos serviciu de masă de bună calitate.\n","2026-01-16T20:35:11.820Z",{"_5357":5600,"_5364":5368,"_69":5601},"Magnifique service de table de belle qualité.\n","Françoise ",{"_5388":5603,"_5390":545},"Francoise C.","Francoise ",{"_5349":5350,"_5351":5606,"_5353":5400,"_5355":5401,"_5357":5607,"_5359":5608,"_5361":5608,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5609,"_5373":5408,"_5374":5409,"_5376":5410,"_5378":5411,"_5380":5412,"_5382":5613,"_5386":5614,"_5391":25,"_5392":5393,"_69":5616,"_5395":5322,"_5396":5417},"5ee249f8-4bf0-476e-b40c-5b211459393c","Livrat cu ușurință. Calitate așa cum era de așteptat. Greutatea este bună, deși puțin mai grea decât porțelanul, desigur.","2026-01-06T14:28:33.724Z",{"_5357":5610,"_5364":5611,"_69":5612},"Delivered neatly. Quality as expected. The weight is fine, though a bit heavier than porcelain, of course.","en","Very nice!",4,{"_5388":5615,"_5390":545},"Koen D. M.","Foarte frumos!",{"_5349":5350,"_5351":5618,"_5353":5400,"_5355":5401,"_5357":5619,"_5359":5620,"_5361":5620,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5621,"_5373":5408,"_5374":5409,"_5376":5410,"_5378":5411,"_5380":5412,"_5382":5413,"_5386":5624,"_5391":25,"_5392":5393,"_69":5626,"_5395":5322,"_5396":5417},"b6c0b789-ebc7-42e8-9566-ce2ebf6ca3f5","Calitate frumoasă ","2025-12-26T22:55:48.785Z",{"_5357":5622,"_5364":5368,"_69":5623},"Belle qualité ","Bel ensemble ",{"_5388":5625,"_5390":545},"REGINE C.","Set frumos ",{"_5349":5350,"_5351":5628,"_5353":5469,"_5355":5470,"_5357":5629,"_5359":5630,"_5361":5630,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5631,"_5373":5517,"_5374":5518,"_5376":5519,"_5378":5520,"_5380":5521,"_5382":5413,"_5386":5634,"_5391":25,"_5392":5393,"_69":5635,"_5395":5322,"_5396":5524},"77fe2c4d-3ac3-4501-9926-34a34ca8c631","Formă foarte frumoasă, culoare frumoasă","2025-12-26T22:54:26.545Z",{"_5357":5632,"_5364":5368,"_69":5633},"Très jolie forme ,beau coloris","Très bon choix",{"_5388":5625,"_5390":545},"O alegere foarte bună",{"_5349":5350,"_5351":5637,"_5353":5469,"_5355":5470,"_5357":5638,"_5359":5639,"_5361":5639,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5640,"_5373":5517,"_5374":5518,"_5376":5519,"_5378":5520,"_5380":5521,"_5382":5413,"_5386":5643,"_5391":25,"_5392":5393,"_69":5645,"_5395":5322,"_5396":5524},"e1851859-364c-4dba-af34-245355d14686","Am cumpărat căni ca cadou. Nu știam Westwing înainte. Sunt absolut încântat. Foarte frumos și aștept deja bolurile. ","2025-12-08T18:09:44.846Z",{"_5357":5641,"_5364":5406,"_69":5642},"Habe die Tassen als Geschenk gekauft. Kannte vorher WESTWING nicht. Ich bin total begeistert. Sehr schön und ich warte schon auf die Schalen. ","Einfach schön",{"_5388":5644,"_5390":545},"Jürgen G.","Pur și simplu frumos",{"_5349":5350,"_5351":5647,"_5353":5354,"_5355":5356,"_5357":5648,"_5359":5649,"_5361":5649,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5650,"_5373":5078,"_5374":5375,"_5376":5377,"_5378":5379,"_5380":5381,"_5382":5413,"_5386":5653,"_5391":25,"_5392":5393,"_69":5655,"_5395":5322,"_5396":5397},"174df58b-436f-4ac6-9e77-181ad621eba7","Sunt într-adevăr foarte drăguțe și durabile","2025-11-24T09:00:04.090Z",{"_5357":5651,"_5364":5112,"_69":5652},"Sono davvero molto belle e resisenti","Fantastiche!",{"_5388":5654,"_5390":545},"Mattia R.","Fantastic!",{"_5349":5350,"_5351":5657,"_5353":5400,"_5355":5401,"_5357":5658,"_5359":5659,"_5361":5659,"_5362":5322,"_5363":545,"_5364":5139,"_5365":5660,"_5373":5408,"_5374":5409,"_5376":5410,"_5378":5411,"_5380":5412,"_5382":5413,"_5386":5663,"_5391":25,"_5392":5393,"_69":5665,"_5395":5322,"_5396":5417},"7a0a3b5f-bc7c-4cca-8e31-95816e39af09","Sunt foarte fericit că am ales acest set, arată și se simte extrem de înaltă calitate, merge excelent cu mobilierul meu de bucătărie, frumos simplu, dar foarte estetic și nimic din ceea ce toată lumea are. Recomandat cu siguranță!!","2025-10-13T11:24:34.941Z",{"_5357":5661,"_5364":5406,"_69":5662},"Ich bin sehr froh mich für dieses Set entschieden zu haben, es sieht und fühlt sich extrem hochwertig an, passt einfach super zu meiner Kücheneinrichtung, schön schlicht, dennoch sehr ästhetisch und nichts, was jeder hat. Auf jeden Fall zum weiterempfehlen!!","Top Geschirr",{"_5388":5664,"_5390":545},"Anita L.","Veselă de top"]

GingerBol, set de 4