P5005:[{"_5087":519,"_5088":5089,"_5090":5091},"areReviewsGrouped","nextUrl","/stores/c51f7b65-fcc9-486f-b563-ae634abbdd20/products/shopify-8568083448074/reviews?limit=15&locale=ro&lastEvaluated=%7B%22reviewId%22%3A%2214157d68-b767-4193-af92-ac27a742d267%22%2C%22subscriberId_collectionId%22%3A%22c51f7b65-fcc9-486f-b563-ae634abbdd20%3Ad0ae9ce0-8352-497b-ac6f-601b80ca4d27%22%2C%22dateCreated%22%3A%222025-08-05T19%3A37%3A31.969Z%22%7D","reviews",[5092,5141,5156,5176,5187,5201,5232,5246,5256,5270,5281,5291,5310,5321,5331],{"_5093":5094,"_5095":5096,"_5097":5098,"_5099":5100,"_5101":5102,"_5103":5104,"_5105":5104,"_5106":4608,"_5107":28,"_5108":4890,"_5109":5110,"_5114":5115,"_5116":5117,"_5118":5119,"_5120":5121,"_5122":5123,"_5124":4925,"_5125":5126,"_5129":5130,"_5134":28,"_5135":5136,"_65":5137,"_5138":4608,"_5139":5140},"subscriberId","c51f7b65-fcc9-486f-b563-ae634abbdd20","reviewId","733aada7-4b58-478c-8d04-50177397993d","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568302076170","productId","shopify-8568302076170","body","Sunt dezamăgit. După ce s-au așezat pentru prima dată, otomanii s-au scufundat și rămân deformați. În plus, o pungă de fasole este mai ușoară decât cealaltă. ","dateCreated","2026-04-16T05:39:10.347Z","dateUpdated","helpfulCount","isRecommended","languageCode","original",{"_5101":5111,"_5108":5112,"_65":5113},"Je suis déçue. Après s’être assis dès la première fois les poufs se sont enfoncés et restent déformés. De plus un pouf est plus clair que l’autre. ","fr","Déçue la qualité n’est pas ce que j’attendais ","productHandle","handmade-jute-pouf-bono-en-15pri61041","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ15PRI61041-56166_ccbf25b293521dd897033d03a69ba80e_dtl_1_x280.jpg?v=1728471328","productName","Handmade Jute Pouf Bono","productUrl","//store.westwing.com/products/handmade-jute-pouf-bono-en-15pri61041","productVariantName","Ø 50 x H 36 cm","rating","reply",{"_5101":5127,"_5103":5128,"_65":36},"

Merci pour votre retour, chère Annick. 😔

Nous sommes vraiment désolés d'apprendre que vos Handmade Jute Pouf Bono se sont déformés dès la première utilisation et qu'ils sont restés enfoncés. C'est totalement inacceptable pour un produit qui devrait conserver sa forme et sa qualité dans le temps.

De plus, le fait qu'un pouf soit plus clair que l'autre montre un problème de contrôle qualité de notre part. Bien que nos poufs soient faits à la main et puissent présenter de légères variations naturelles, une différence de couleur notable n'est pas acceptable.

Nous comprenons parfaitement votre déception - vous vous attendiez à recevoir des poufs de qualité qui gardent leur forme et leur apparence uniforme. Votre expérience nous aide à améliorer notre contrôle qualité et à mieux sélectionner nos produits artisanaux.

Veuillez contacter notre service client - nous devons absolument vous proposer un échange ou un remboursement pour ces poufs défectueux qui ne correspondent pas aux standards de qualité que nous nous efforçons de maintenir.

","2026-04-20T09:38:05.727Z","reviewer",{"_5131":5132,"_5133":519},"displayName","Annick B.","isVerified","isIncentivized","status","approved","Dezamăgit că calitatea nu este ceea ce mă așteptam ","unhelpfulCount","variantId","45608081686794",{"_5093":5094,"_5095":5142,"_5097":5098,"_5099":5100,"_5101":5143,"_5103":5144,"_5105":5144,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5145,"_5114":5115,"_5116":5117,"_5118":5119,"_5120":5121,"_5122":5123,"_5124":5149,"_5125":5150,"_5129":5153,"_5134":28,"_5135":5136,"_65":5155,"_5138":4608,"_5139":5140},"059f1a97-4261-4db9-8000-f1f4875c03f2","Frumos, desigur, un pic mai gros decât mi-am imaginat. ","2026-03-18T20:18:54.689Z",{"_5101":5146,"_5108":5147,"_65":5148},"Natürlich schön, etwas klobiger als in meiner Vorstellung. ","de","Natürlicher look",4,{"_5101":5151,"_5103":5152,"_65":36},"

Vielen Dank für Ihr Feedback, Karin!

Es freut uns sehr, dass Ihnen der natürliche Look des Jute Poufs Bono gefällt. 🌿
Wir verstehen, dass die tatsächliche Größe manchmal etwas anders wirken kann als in der Vorstellung. Jedes handgefertigte Stück hat seinen eigenen Charakter und eine gewisse Präsenz im Raum.

Vielen Dank, dass Sie Ihre Eindrücke mit uns teilen – das hilft anderen Kunden bei ihrer Entscheidung!

","2026-03-19T09:24:48.671Z",{"_5131":5154,"_5133":519},"Karin S.","Aspect natural",{"_5093":5094,"_5095":5157,"_5097":5158,"_5099":5159,"_5101":5160,"_5103":5161,"_5105":5161,"_5106":4608,"_5107":28,"_5108":4890,"_5109":5162,"_5114":5165,"_5116":5166,"_5118":5119,"_5120":5167,"_5122":5168,"_5124":4925,"_5125":5169,"_5129":5172,"_5134":28,"_5135":5136,"_65":5174,"_5138":4608,"_5139":5175},"c5caeb51-66b9-4dc2-9abf-7b439ac5378a","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568067719434","shopify-8568067719434","Foarte frumos de vizualizat, dar nu suficient de căptușit! Deja înclinat!! .. iar cusăturile par foarte fragile.. prea rău!\n","2026-03-11T19:50:02.061Z",{"_5101":5163,"_5108":5112,"_65":5164},"Très sympathique à visualiser mais pas assez rembourré !! Déjà avachi!! .. et les coutures semblent très fragiles ..dommage !\n","Déception !","handmade-jute-pouf-bono-en-20wes68829","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ20WES68829-161875_80709f514b7599a3238863557208aa65_dtl_1_x280.jpg?v=1728472265","//store.westwing.com/products/handmade-jute-pouf-bono-en-20wes68829","W 45 x H 45 cm",{"_5101":5170,"_5103":5171,"_65":36},"

Merci pour votre retour, chère Sylvie. 😔

Nous sommes vraiment désolés d'apprendre que le Handmade Jute Pouf Bono ne vous a pas satisfaite. Il est très décevant d'entendre que le rembourrage n'est pas suffisant et que le pouf s'affaisse déjà, sans compter les problèmes de solidité des coutures.

Nous comprenons parfaitement votre déception - un pouf devrait garder sa forme et être bien rembourré pour offrir le confort attendu. C'est inacceptable que la qualité de fabrication ne soit pas à la hauteur, surtout pour un produit artisanal.

Votre feedback détaillé nous aide énormément à identifier ces problèmes de qualité et à améliorer nos contrôles sur le rembourrage et la solidité des coutures. Nous prenons ces remarques très au sérieux pour éviter que d'autres clients vivent la même expérience.

Nous vous invitons à contacter notre service clientèle - nous pouvons vous aider avec un retour ou un échange pour que vous puissiez obtenir un produit qui répond vraiment à vos attentes.

","2026-03-16T08:16:25.017Z",{"_5131":5173,"_5133":519},"sylvie R.","Dezamăgire!","45607731626250",{"_5093":5094,"_5095":5177,"_5097":5158,"_5099":5159,"_5101":5178,"_5103":5179,"_5105":5179,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5180,"_5114":5165,"_5116":5166,"_5118":5119,"_5120":5167,"_5122":5168,"_5124":5183,"_5129":5184,"_5134":28,"_5135":5136,"_65":5186,"_5138":4608,"_5139":5175},"8e79fcad-27e8-46d0-a23d-3cdeb8459146","Produsul este așa cum se vede în fotografie. Finisaj bun, este frumos și dă o notă foarte șic și practică în sufragerie. Fibra naturală completează foarte bine orice stil.","2026-02-04T17:21:54.976Z",{"_5101":5181,"_5108":4841,"_65":5182},"El producto es tal cual se ve en la foto. Buen acabado, es bonito y da un toque muy chic y práctico en el salón. La fibra natural complementa muy bien con cualquier estilo.","Preciosos y muy funcionales",5,{"_5131":5185,"_5133":519},"Esther L.","Frumos și foarte funcțional",{"_5093":5094,"_5095":5188,"_5097":5189,"_5099":5190,"_5101":5191,"_5103":5192,"_5105":5192,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5193,"_5116":5196,"_5118":5119,"_5122":5168,"_5124":5183,"_5129":5197,"_5134":28,"_5135":5136,"_65":5199,"_5138":4608,"_5139":5200},"92e15fc4-86bf-4815-a1ab-0aa3e8e474ed","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568265670922","shopify-8568265670922","A corespuns ideii mele, o mare satisfacție","2026-01-21T13:06:42.658Z",{"_5101":5194,"_5108":4892,"_65":5195},"Zodpovedalo mojej predstave, veľká spokojnost","5 hviezdičiek","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES13809-168160_98422315f1a9ac3314e3e3bae18a13cb_dtl_1_x280.jpg?v=1728472237",{"_5131":5198,"_5133":519},"Ingrid K.","5 stele","45608028242186",{"_5093":5094,"_5095":5202,"_5097":5203,"_5099":5204,"_5101":5205,"_5103":5206,"_5105":5206,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5207,"_4333":5210,"_5114":5225,"_5116":5226,"_5118":5119,"_5120":5227,"_5122":5123,"_5124":5183,"_5129":5228,"_5134":28,"_5135":5136,"_65":5230,"_5138":4608,"_5139":5231},"d483c86a-5ec9-45d0-8ac0-8456f119f504","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8567861248266","shopify-8567861248266","Foarte bine făcut ","2026-01-12T10:26:01.199Z",{"_5101":5208,"_5108":5147,"_65":5209},"Sehr gut verarbeitet ","Alles Bestens ",[5211],{"_5212":5213,"_5214":5215,"_5216":5217,"_4343":5218,"_5219":5220,"_5221":5222,"_5223":5224,"_4573":67},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=120x120&crop=center","A woven jute ottoman with green and natural colored bands sits on a tiled floor with an open newspaper on top, next to a wooden TV stand and decorative vase","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/f62ee6b2-01a5-4d29-aaaa-9b756523363e.jpg?d=540x720","streamId","f62ee6b2-01a5-4d29-aaaa-9b756523363e","handmade-jute-pouf-bono-en-17pri68096","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ17PRI68096-85686_0ffa61b39003c5a75216dff46a4949d2_dtl_1_x280.jpg?v=1728471956","//store.westwing.com/products/handmade-jute-pouf-bono-en-17pri68096",{"_5131":5229,"_5133":519},"Robert R.","Totul este perfect ","45607439761674",{"_5093":5094,"_5095":5233,"_5097":5234,"_5099":5235,"_5101":5236,"_5103":5237,"_5105":5237,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5238,"_5116":5241,"_5118":5119,"_5122":5123,"_5124":5183,"_5129":5242,"_5134":28,"_5135":5136,"_65":5244,"_5138":4608,"_5139":5245},"03681d56-c1b1-4570-aaa5-2af5ed70469f","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568188010762","shopify-8568188010762","Un puf frumos și robust - poate fi folosit și ca masă laterală ","2025-11-10T11:15:49.695Z",{"_5101":5239,"_5108":5147,"_65":5240},"Ein schöner, stabiler Pouf - kann auch als Beistelltisch genutzt werden ","Schwarzer Pouf","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ21WES40088-168158_1497e36aa5e741e18a7a28c434ccc94f_dtl_1_x280.jpg?v=1728471585",{"_5131":5243,"_5133":519},"Renate I.","Puf negru","45607908114698",{"_5093":5094,"_5095":5247,"_5097":5158,"_5099":5159,"_5101":5248,"_5103":5249,"_5105":5249,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5250,"_5114":5165,"_5116":5166,"_5118":5119,"_5120":5167,"_5122":5168,"_5124":5183,"_5129":5253,"_5134":28,"_5135":5136,"_65":5255,"_5138":4608,"_5139":5175},"ee9e5e45-85be-44ee-82e2-32243f3eec4f","Puful este grozav, așa cum puteți vedea în imagini. Livrarea totul a funcționat perfect.\nNu pot decât să recomand ","2025-11-05T17:54:19.047Z",{"_5101":5251,"_5108":5147,"_65":5252},"Der Pouf ist toll, so wie auch auf den Bildern zu sehen. Lieferung klappte alles bestens.\nKann ich nur empfehlen ","Sehr schöner Pouf aus Jute",{"_5131":5254,"_5133":519},"Claudia F.","Puf de iută foarte frumos",{"_5093":5094,"_5095":5257,"_5097":5258,"_5099":5259,"_5101":5260,"_5103":5261,"_5105":5261,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5262,"_5116":5265,"_5118":5119,"_5122":5123,"_5124":5183,"_5129":5266,"_5134":28,"_5135":5136,"_65":5268,"_5138":4608,"_5139":5269},"fc9d4d72-d42f-459a-8d8a-3036eb18cd83","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-8568071029002","shopify-8568071029002","Acesta este un produs de foarte înaltă calitate 👍🏻","2025-09-21T16:15:35.011Z",{"_5101":5263,"_5108":5147,"_65":5264},"Dies ist ein sehr hochwertiges Produkt👍🏻","Toll🙏🏻","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ15PRI85329-56169_f03c9f92c7f5a97828f8f558752aacf3_dtl_1_x280.jpg?v=1728471870",{"_5131":5267,"_5133":519},"Esra K.","Excelent 🙏🏻","45607736312074",{"_5093":5094,"_5095":5271,"_5097":5258,"_5099":5259,"_5101":5272,"_5103":5273,"_5105":5273,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5274,"_5116":5265,"_5118":5119,"_5122":5123,"_5124":5183,"_5129":5278,"_5134":28,"_5135":5136,"_65":5280,"_5138":4608,"_5139":5269},"637af578-efaa-472b-9470-129f5bda2851","Elegant, de calitate excelentă","2025-09-19T19:05:56.507Z",{"_5101":5275,"_5108":5276,"_65":5277},"Stylish , great quality","en","Love it ! ",{"_5131":5279,"_5133":519},"Elena v. E. -. M.","Iubesc! ",{"_5093":5094,"_5095":5282,"_5097":5098,"_5099":5100,"_5101":5283,"_5103":5284,"_5105":5284,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5285,"_5114":5115,"_5116":5117,"_5118":5119,"_5120":5121,"_5122":5123,"_5124":5183,"_5129":5288,"_5134":28,"_5135":5136,"_65":5290,"_5138":4608,"_5139":5140},"ca59d61d-866c-49a6-bfa7-820a0b7fc48d","Servește atât pentru a lăsa perne decorative pe pat, cât și pentru a vă așeza pentru a vă lega pantofii\n","2025-09-14T20:20:20.628Z",{"_5101":5286,"_5108":4841,"_65":5287},"Sirve tanto para dejarlos almohadones decorativos de la cama, como para sentarte para atarte los zapatos\n","Perfecto para el hueco que tenía",{"_5131":5289,"_5133":519},"Maria p. M.","Perfect pentru gaura pe care o avea",{"_5093":5094,"_5095":5292,"_5097":5203,"_5099":5204,"_5101":5293,"_5103":5294,"_5105":5294,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5295,"_4333":5298,"_5114":5225,"_5116":5226,"_5118":5119,"_5120":5227,"_5122":5123,"_5124":5183,"_5129":5307,"_5134":28,"_5135":5136,"_65":5309,"_5138":4608,"_5139":5231},"b5e001df-c9e5-404f-820a-95abe4315ac3","Un puf confortabil care ajută la crearea unei atmosfere confortabile.","2025-08-24T16:47:40.605Z",{"_5101":5296,"_5108":4841,"_65":5297},"Un cómodo puf que contribuye a realizar un ambiente acogedor.","Bonito y cómodo puf",[5299],{"_5212":5300,"_5214":5301,"_5216":5302,"_4343":5303,"_5219":5304,"_5221":5305,"_5223":5306,"_4573":67},"https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=3200x3200","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=1600x1600","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=120x120&crop=center","Modern living room with beige sofa, stone accent wall, arc floor lamp, glass coffee table, patterned area rug, and wood-burning stove","c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/859915d2-b459-4533-a053-5081c2433458.jpg?d=540x720","859915d2-b459-4533-a053-5081c2433458",{"_5131":5308,"_5133":519},"Mariajose B. V.","Puf frumos și confortabil",{"_5093":5094,"_5095":5311,"_5097":5203,"_5099":5204,"_5101":5312,"_5103":5313,"_5105":5313,"_5106":4608,"_5108":4890,"_5109":5314,"_5114":5225,"_5116":5226,"_5118":5119,"_5120":5227,"_5122":5123,"_5124":5317,"_5129":5318,"_5134":28,"_5135":5136,"_65":5320,"_5138":4608,"_5139":5231},"91c560c2-c00a-4cc6-a97b-c4958dbab46e","Frumos, dar mult prea plat.","2025-08-13T20:18:20.236Z",{"_5101":5315,"_5108":5112,"_65":5316},"Joli mais beaucoup trop plat.","Déçu…",3,{"_5131":5319,"_5133":519},"Christophe C.","Dezamăgit...",{"_5093":5094,"_5095":5322,"_5097":5098,"_5099":5100,"_5101":5323,"_5103":5324,"_5105":5324,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5325,"_5114":5115,"_5116":5117,"_5118":5119,"_5120":5121,"_5122":5123,"_5124":5149,"_5129":5328,"_5134":28,"_5135":5136,"_65":5330,"_5138":4608,"_5139":5140},"5887182a-b43f-47bc-93b2-3a63ace0af91","Bine făcut, dimensiune frumoasă, din păcate cusătura este foarte vizibilă, dar cred că se va reduce după o utilizare prelungită","2025-08-10T16:26:26.216Z",{"_5101":5326,"_5108":5147,"_65":5327},"Gut gearbeitet, schöne Größe, leider ist die Naht sehr stark sichtbar, wird sich aber denke ich nach längerer Benutzung reduzieren","Jutepouf",{"_5131":5329,"_5133":519},"Monika J.","Puf de iută",{"_5093":5094,"_5095":5332,"_5097":5203,"_5099":5204,"_5101":5333,"_5103":5334,"_5105":5334,"_5106":4608,"_5107":519,"_5108":4890,"_5109":5335,"_5114":5225,"_5116":5226,"_5118":5119,"_5120":5227,"_5122":5123,"_5124":5183,"_5129":5338,"_5134":28,"_5135":5136,"_65":5340,"_5138":4608,"_5139":5231},"14157d68-b767-4193-af92-ac27a742d267","Otoman bine realizat, material de înaltă calitate, scaun confortabil, ușor de plasat oriunde în casă. ","2025-08-05T19:37:31.969Z",{"_5101":5336,"_5108":4867,"_65":5337},"Pouf fatto bene, materiale qualitativo, comoda la seduta, facilmente collocabile in qualsiasi parte della casa. ","Molto bello e comodo.",{"_5131":5339,"_5133":519},"Alessia M.","Foarte frumos și confortabil."]

Puf lucrat manual din iută Bono